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Privacy Policy

This Privacy Policy explains how Atlantic Neural collects, uses, discloses, and safeguards information when you visit our website or use our services. This is a general draft template provided for informational purposes and should be reviewed and adapted to reflect your organisation's actual data practices and applicable law before publication.

Last updated: [Insert Date]

1. Introduction

Atlantic Neural ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our AI-driven data analysis tools. This Policy describes the categories of information we may collect, how we use that information, the legal bases on which we rely, and the choices available to you. By accessing or using our website and services, you acknowledge that you have read and understood this Policy.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with our website and services:

  • Contact information such as your name, email address, and phone number when you submit an enquiry form or request further information.
  • Account and profile information such as login credentials and preferences, where applicable.
  • Usage data including pages visited, time spent on the site, referring URLs, and interaction with content, collected automatically through standard web technologies.
  • Device and technical data such as IP address, browser type, operating system, and device identifiers.
  • Communications you send to us, including support requests, feedback, and correspondence.

We do not knowingly collect sensitive personal data unless you voluntarily provide it in the course of communicating with us, and such data is handled with additional care.

3. How We Use Information

We use the information we collect for purposes that may include:

  • Operating, maintaining, and improving our website and services;
  • Responding to enquiries and providing customer support;
  • Personalising content and communications relevant to your interests;
  • Monitoring usage patterns and analysing performance to improve functionality;
  • Detecting, preventing, and addressing technical issues, fraud, or unauthorised activity;
  • Complying with applicable legal, regulatory, and contractual obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to recognise your browser, remember preferences, and gather usage analytics. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features of our website.

6. Sharing and Disclosure of Information

We do not sell personal information. We may share information with:

  • Service providers who perform functions on our behalf, such as hosting, analytics, and communications tools, under contractual confidentiality obligations;
  • Professional advisers including legal, financial, and compliance consultants where necessary;
  • Regulatory or governmental authorities where required by law, regulation, or legal process;
  • Successors in the event of a merger, acquisition, or sale of some or all of our business assets, subject to appropriate safeguards.

7. International Data Transfers

Where information is transferred across borders, we take steps intended to ensure that appropriate safeguards are in place consistent with applicable data protection requirements, such as contractual protections with third-party providers.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, including for legal, accounting, or reporting requirements, after which it is securely deleted or anonymised.

9. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Subject to applicable law, you may have rights that include the ability to access, correct, delete, or restrict the processing of your personal information, to object to certain processing activities, and to request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details provided on our Contact page.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any material changes will be indicated by updating the "Last updated" date at the top of this page. Continued use of our website following such updates constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via our Contact page.